Need for a standardized “real bookcase” emerges
Labels: IKEA customers, Standardization problemBy the late 1960s and 1970s, IKEA customers increasingly wanted a simple bookcase meant primarily for books, not mixed storage cabinets. IKEA sold several similar shelf models from different suppliers, but they were hard to combine because sizes and parts were not standardized. This set up a clear problem: high demand, but too much variation for customers and for IKEA’s logistics.