Fast-casual format becomes a national growth engine
Labels: Fast-casual formatIn the early 2000s, U.S. diners increasingly sought meals that felt fresher and more customizable than traditional fast food, but faster and cheaper than full-service restaurants. This demand helped fast-casual concepts scale by using assembly-line ordering, open kitchens, and standardized recipes. The stage was set for “fusion” menus—mixing regional flavors and ingredients—to move from local experiments into chain-friendly business models.